Free Version

No

Pricing

Custom pricing for enterprise solutions

API Available

Yes

Mobile App

No

Writer is a comprehensive AI platform designed for businesses to integrate generative AI into their workflows. It features advanced language models tailored for specific industries, ensuring high accuracy and efficiency. The platform's Knowledge Graph connects internal data sources with AI capabilities, providing more accurate and relevant outputs. Writer includes AI guardrails to maintain compliance, accuracy, and brand consistency across all generated content. With a flexible application layer, businesses can easily create custom apps for various workflows. The platform is used across multiple departments, from support to marketing, helping organizations boost productivity and growth. On average, Writer returns 7.5 hours of productivity per employee per week, making it a valuable tool for enterprises looking to enhance creativity and efficiency in the workplace.

Use Cases

  • To create personalized sales email templates that align with the company's brand voice
  • To generate high-quality marketing content such as blog posts and social media updates
  • To produce support knowledge base articles that adhere to company style guides
  • To summarize and organize HR policies for better employee understanding
  • To automate repetitive tasks like creating referral letters in healthcare settings
  • To generate summaries of financial reports highlighting key insights and trends
  • To develop digital assistants and chatbots for personalized customer service
  • To transform product documentation to sound more conversational and industry-specific
  • To analyze and summarize video and audio content at scale for valuable insights
  • To enforce compliance and brand consistency across various departments and workflows

Job Uses

Content Marketing Manager

Hire

Creates and optimizes marketing content using Writer's industry-specific language models and brand consistency features.

Customer Support Representative

Hire

Utilizes Writer to generate accurate and consistent responses to customer inquiries across various channels.

Technical Writer

Hire

Leverages Writer's AI capabilities to create and maintain product documentation and user manuals efficiently.

HR Communication Specialist

Hire

Uses Writer to craft consistent internal communications and policy documents across the organization.

Social Media Coordinator

Hire

Employs Writer to generate engaging social media posts while maintaining brand voice and compliance.

Product Manager

Hire

Utilizes Writer's custom apps to streamline product descriptions, feature lists, and marketing materials.

Legal Document Specialist

Hire

Leverages Writer's AI guardrails to ensure compliance and accuracy in drafting legal documents.

E-commerce Copywriter

Hire

Uses Writer to create compelling product descriptions and optimize listings for online marketplaces.

Note: This tool is designed to augment human capabilities, not fully replace jobs. The extent of its impact may vary based on specific job requirements and industry standards.

Pros & Cons

Faster deployment and higher quality output than DIY alternatives
Enhanced security features and compliance with industry standards
Efficient integration of generative AI into business workflows
More accurate business-specific outputs through data integration and fact-checking
Various costs involved, including annual fees and monthly subscriptions
Model may occasionally generate false information, requiring human review
Human editing necessary to ensure content quality and accuracy
Generated content may sometimes sound unnatural, potentially affecting customer trust

API

An API is available!

  • API endpoints available for Python and TypeScript integration
  • Authentication methods include API keys
  • Endpoints include Completions and Chat for text generation and interaction
  • JSON format used for requests and responses
  • Rate limits may apply (check documentation for specifics)
  • Flexible pricing model based on usage
  • Open-source Python framework available for building AI-powered apps
  • Refer to Writer website for detailed API documentation

For Developers

Integration Methods

  • Writer Framework: Open-source framework for building AI apps with visual editor and Python backend.
  • No-Code Tools: Intuitive tools for non-technical users to build AI-powered apps.
  • Writer API: API endpoints for integrating AI capabilities into existing apps or services.
  • Extensions and Desktop Experiences: Support for various platforms like Chrome, Slack, and Microsoft Office.
  • Collaborative AI Studio: Suite of development tools for reinventing workflows with generative AI.

Sources:

FAQs

How does Writer handle the integration of generative AI with existing business processes and tools?

Writer integrates generative AI with existing business processes and tools by providing a flexible application layer with chat interfaces, prebuilt templates, and composable UI options. This allows the platform to seamlessly embed AI into various workflows, making it easy for teams to use AI in their daily tasks. For instance, Writer can help business development teams quickly draft proposals, support teams provide better service, and marketing teams supercharge their output.

What kind of customization options does Writer offer for its users?

Writer offers a variety of customization options to suit different business needs. The platform provides thoughtful UI options, plugins, desktop applications, and a robust set of APIs. This allows users to embed Writer into their team's processes and applications, ensuring that the AI solution is tailored to their specific requirements. Additionally, Writer's centralized admin, access control, and reporting capabilities support enterprise roll-outs effectively.

How does Writer ensure the security and privacy of user data?

Writer ensures the security and privacy of user data by not using or sharing it for training purposes. The platform is compliant with various security standards such as SOC 2 Type II, GDPR, Privacy Shield, HIPAA, and PCI. This ensures that the AI applications sit securely on an organization's own on-premises systems or private clouds, using their own proprietary data and conforming to their specific style and brand guidelines.

Can you explain the concept of AI guardrails in Writer and their importance?

AI guardrails in Writer refer to the mechanisms that enforce legal compliance and brand rules to ensure that AI-generated content is accurate, inclusive, and on-brand. These guardrails are crucial as they automatically enforce style guides, terms, and snippets to prevent misaligned or non-compliant outputs. This helps maintain consistency in repetitive, structured outputs and ensures that the generated content aligns with the organization's standards.

How does Writer measure the impact of its generative AI solutions on productivity?

Writer measures the impact of its generative AI solutions on productivity by tracking the time saved by employees. According to Writer, its platform returns an average of 7.5 hours of productivity per employee per week. This is achieved by automating repetitive tasks and providing high-quality outputs that reduce the need for manual editing and verification.

What kind of support and training does Writer offer to its users for successful AI adoption?

Writer provides comprehensive support and training to its users to ensure successful AI adoption. The platform includes a dedicated and experienced success team that helps with onboarding, implementation, and ongoing AI program management. Additionally, Writer's Ryder program helps onboard and train teams, ensuring that they can effectively integrate generative AI into their workflows.

Licensing Information

Writer offers various licensing plans tailored to individual, team, and enterprise use cases. Individual use starts at $18 per user/month or $162 per user/year. Team and enterprise plans have customizable pricing with additional features. API access is available for custom integrations. The platform emphasizes data privacy, security compliance (including GDPR and HIPAA), and customization options. For the most up-to-date licensing terms, users should check the official Writer website or contact their support directly.

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*Last modified: October 17, 2024

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