Teleprompto Support

Questions, bugs or ideas? Email team@goldpenguin.org. We read everything.

Teleprompto is a teleprompter for iPhone, iPad and Mac that can follow the rhythm and pauses of your voice, entirely on your device.

Getting started

  1. Open Teleprompto. The library starts with a sample script, "Welcome to Teleprompto."
  2. Create a script with +, paste one in, or import a text, Markdown, RTF, Word or PDF file or a public Google Docs link. You can also share text to Teleprompto from another app.
  3. Tap Start. Tap the text to show the controls, and use the mode button at the bottom left to choose Auto, Timed, Voice pace or Voice follow.
  4. Tap the record button to record a take with the camera. Takes are saved with their script.

Common questions

  • How does voice follow work? It listens to the rhythm and pauses of your voice and keeps the script moving with you, on your device. Speak at a natural, steady pace; if it drifts, tap the line you are reading to re-sync. For the most predictable result in a noisy room, use Voice pace (scrolls while you talk, stops when you stop) or Auto.
  • What is free? Everything except unlimited recording and voice scrolling: scripts, editor, imports, auto and timed scrolling, mirroring, display options, remotes, script tools and translation. Recording and voice scrolling are free for 60 minutes a month, and the minutes reset at the start of each month. A take in progress is never cut off.
  • What does Pro add? Unlimited recording and voice scrolling, 4K recording, and on iPhone and iPad the floating prompter over other apps and a clean external display output. Pro is available monthly, yearly (with a 1-week free trial) or as a one-time Lifetime purchase, and can be shared with your family through Family Sharing.
  • I bought Pro but don't see it. Open Settings in Teleprompto and tap Restore Purchases (Mac: Settings › Account). Use the same Apple Account you bought it with.
  • How do I cancel a subscription? In the Settings app, tap your name › Subscriptions › Teleprompto. On a Mac: App Store › your name › Account Settings › Subscriptions. Cancel at least 24 hours before the renewal date.
  • My scripts aren't syncing. Make sure you are signed in to the same iCloud account on each device and that iCloud is on for Teleprompto. Settings › iCloud Sync in the app shows the current status.
  • How do I use a second iPhone or iPad as a remote? On the device showing the prompter, open a script and turn on Display › Phone or iPad Remote. On the other device, open Settings › Use as a Remote and enter the pairing code. Both devices need Wi-Fi turned on and Local Network allowed.
  • Can I use a clicker or foot pedal? Yes. Bluetooth keyboards, presentation clickers, foot pedals and game controllers work; set the keys in Settings › Remote Control.

Contact

Email team@goldpenguin.org or use our contact form.

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