Operators answer and return calls and messages in English and Spanish, respond to and qualify new leads, book appointments, keep the CRM up to date, manage email, and coordinate vendors and dispatch. They work inside the client's own software, which the client's team teaches during a 7-day onboarding. Assistiq focuses on insurance agencies, property management, real estate, and home services, and it keeps licensed work (quoting insurance, approving tenants, legal advice and similar) with the client's own team. Pricing is a flat, published monthly fee: $1,097 a month for 20 hours a week, or from $1,497 a month full-time.
Assistiq
Assistiq is a managed bilingual virtual assistant service for US small businesses, especially ones with Spanish-speaking customers. Each client gets one dedicated operator, a native Spanish speaker with advanced English, who works from a supervised office in Latin America on an Eastern Time schedule. It is a human service rather than AI software, and it is not a marketplace: Assistiq recruits the operator, supervises the work, and replaces the operator if needed, while the client sets the goals, scripts, and rules.
Made by Assistiq, Inc. · Listing checked Nov 10, 2026
What it does
Use it to
- Answer and return customer calls in English and Spanish during US business hours, evenings, or weekends
- Respond to new leads quickly, qualify them, and book appointments or warm-transfer them
- Keep a CRM, agency management system, or property management platform up to date
- Handle maintenance intake, vendor dispatch, and field service scheduling
- Add a supervised bilingual assistant without recruiting and managing a contractor yourself
Pricing
Checked Nov 10, 2026- Flat monthly: $1,097 part-time, from $1,497 full-time
- Assistiq charges a flat monthly fee per operator with no setup fee and no buyout fee. Published plans as of October 16, 2026: Starter $1,097/month (one operator, 20 hours a week), Operator $1,497/month (40 hours a week), Operator Pro $1,797/month (40 hours a week, with experience in your industry), and Specialist $2,497/month (40 hours a week, with two or more years in your vertical). Two or more operators are quoted as Custom, with a 6-month minimum. The four published plans have a Month 1 minimum, then run month-to-month with 14-day notice to cancel. Starter, Operator, and Operator Pro carry a 7-day money-back guarantee counted from the operator's first working day. Prices can change, so confirm current amounts on the official pricing page.
Prices come from Assistiq's public pricing page and change, so confirm on their site before you subscribe.
Good and watch out
What's good
- Flat, published monthly prices with no setup, placement, or buyout fee
- English and Spanish included on every plan, with no bilingual surcharge
- One dedicated operator, plus a supervisor who reviews calls and writes down your workflows
- Replacement within 5 business days on every plan, from a warm bench of operators
- No annual contract on the four published plans, and a 7-day money-back guarantee on three of them
- Operators work Eastern Time schedules, including evenings and weekends
Watch out for
- A human service, not AI software, so the cost is a fixed monthly fee rather than usage-based
- Only English and Spanish, so it doesn't fit businesses that need other languages
- A young company: founded in 2024, taking outside clients since 2026
- Operators learn your specific software during onboarding, so the first week takes your team's time
- Licensed work such as quoting insurance or approving tenants stays with your own team
Tool facts
Free Version
No (free 30-minute fit call; 7-day money-back on three plans)
Pricing
Flat monthly: $1,097 part-time, from $1,497 full-time
API Available
No (managed staffing service)
Mobile App
No
Platforms
Languages
Tags
For developers
API Availability
- Assistiq is a managed staffing service, not a software product, so there is no public developer API.
- Operators work inside the client's existing tools, such as Follow Up Boss, AppFolio, AMS360, ServiceTitan, and Jobber.
- Engagements start with a 30-minute fit call, followed by a 7-day onboarding.
API
- Assistiq does not offer a developer API; it is a managed virtual assistant service.
- Operators use the client's own CRM, phone, and industry software.
- Supervision, quality review, and replacement are handled by Assistiq.
- API availability: No
Sources
Community resources
Assistiq Website
Overview of the service and the industries it supports.
Pricing
Plans, terms, and the money-back guarantee.
How It Works
The operator, supervisor, and replacement model, plus the 7-day onboarding.
Hire a LATAM Virtual Assistant
Assistiq's guide to hiring a virtual assistant in Latin America.
Trustpilot Reviews
Customer reviews (4.6 out of 5 from 23 reviews as of November 10, 2026).